Job Detail

Organization: Johnson Service Group
Title: Implementation Solutions Engineer
Location: Tampa, FL and Decatur, AL

Posted: 2019-08-07
Application Deadline:

Position Description:

Johnson Service Group has 2 immediate openings for Implementation Solutions Engineer l. These are direct hire positions with our client, located in Decatur, AL or Tampa, FL. Requires, Advanced Knowledge of Esri ArcGIS Desktop and at least a basic understanding of ArcGIS Enterprise/Server. Relocation assistance is provided.

Job purpose
Implementation Solutions Engineer will provide support for the implementation and configuration of the client based application suite of software for both internal and external customers. 

Duties and responsibilities
Conduct customer needs assessments/requirements gathering workshops and document recommended solutions
Perform installation, configuration, and performance tuning services for Network Solution, Esri, web services, and database software on multiple server configurations
Create products and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools
Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions
Train both end users and system administrators on the proper use and adoption of client’s software package 
Network Solution utilizing best practices
Provide technical support for clients including clients Network Solution end users and GIS 
analysis/administrators 
Troubleshoot client issues with both GIS software, clients and user techniques
Evaluate existing data and processes and develop action plans for migration to an enterprise GIS
Test new software functionality and bug fixes
Prepare and perform detailed product demonstrations
Perform database schema changes to databases 
Required Qualifications:

Bachelor’s Degree in Computer Science, Geography, Engineering or related field
Directly Applicable Years of Experience (Minimum) - 1-2 years (Implementation SE Level 1)
Advanced Knowledge of Esri ArcGIS: Desktop and at least a basic understanding of ArcGIS Enterprise/Server

Proficiency with Database Management (e.g., PostgreSQL, Oracle, SQL Server)
Ability to work on multiple projects simultaneously
Exceptional customer service orientation
Ability to prioritize tasks and switch tasks as need per business needs

Preferred Qualifications:

·         Telecom Knowledge and Experience

·         Advanced Knowledge of Esri ArcGIS: Server

·         Proficiency with Database Programming (e.g.: Python Scripting)

·         Esri ArcGIS: Modelbuilder

·         Esri ArcGIS: Portal

This role may require up to 25% travel, both domestically and internationally. 

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